Customer Care

Here for orders, schools, and shelf questions

Whether you are tracking a parcel or ordering class sets for your library, our human support desk is ready to help.

24 hrs

average reply time

100%

plastic-free transit

Direct Inquiry

Send us a note

Fill out the form and our small Vermont team will get back to you by the next business day. For school purchase orders, please include your institution name.

Our Promise

Support standards

1 Day

Human reply guarantee

Safe

Protected book transit

30 Days

Simple unread returns